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terms of service

You must agree to these terms and conditions when using this site.
Users who use this site are deemed to have agreed to these terms of use. If you do not agree to these terms of use, please refrain from using this site.

PRESEEN Inc. (hereinafter referred to as "our company") has established the following terms and conditions for the use of thelimely.com (hereinafter referred to as "this site") and the LIMELY OFFICIAL ONLINE STORE provided through this site (hereinafter referred to as "this service" and collectively with this site, "this service, etc."). In order to use this service, etc., you must agree to these terms of use (hereinafter referred to as "these terms of use").

Article 1 Scope and Changes of These Terms of Use
Article 2 User
Article 3 Use of the Service
Article 4 Prohibited Matters
Article 5 Copyright
Article 6 Disclaimer
Article 7 Compensation for Damages, etc.
Article 8 Purchase of Products
Article 9 Purchase Quantity Limitations
Article 10. Shipping of Products, etc.
Article 11 Shipping and Handling Fees
Article 12 Payment Method for Products
Article 13. Return of goods, etc.
Article 14 Disclaimer regarding Products
Article 15 Handling of Personal Information
Article 16 Confidentiality
Article 17 Prohibition of Transfer
Article 18 Severability
Article 19 Notice
Article 20 Governing Law and Jurisdiction

Article 1 Scope and changes to these Terms of Use
1. These Terms of Use shall apply to the Company and Users with respect to the use of the Service, etc.
2. If the Company determines that it is necessary to change or update these Terms of Use, it may change or update all or part of these Terms of Use by notifying the User on this Site or otherwise without obtaining the User's consent.
3. The effective date of any changes or updates to these Terms of Use will be stated in the notification in the preceding paragraph. In addition, if the user continues to use the Service after the changes or updates to these Terms of Use have been made, the updated Terms of Use will apply to the user. When using the Service, please check the latest Terms of Use posted on this page from time to time.
4. If these Terms of Use are changed, only the changed Terms of Use shall apply.
5. In the event that the contents of these Terms of Use differ from other explanations, rules, etc. established by our company (hereinafter referred to as "Special Provisions"), the contents of the Special Provisions shall take precedence.

Article 2 User 1. In these Terms of Use, "User" refers to all those who use the Service after agreeing to these Terms of Use. In addition, the User is deemed to have agreed to the contents of these Terms of Use when he/she starts using the Service.
2. If the User is a minor, he/she may not use the Service without the prior consent of a legal guardian, and at the time of using the Service, the User is deemed to have obtained the consent of the legal guardian to use the Service (meaning the purchase of products on the Site).

Article 3 Use of the Service, etc. 1. When using the Service, etc., the User shall use the Service, etc. only in accordance with the provisions of these Terms of Use and in accordance with other methods specified by the Company.
2. If a User uses the Service etc. to carry out profit-making activities, or if the User uses information obtained through the Service etc. (including the content on this Site) for copying, modifying, converting, selling, publishing, or otherwise using such information beyond the scope of personal use, the User must obtain the prior written consent of the Company.

Article 4 Prohibited Acts <br>When using the Services, etc., Users shall not engage in any of the following acts or acts that the Company determines to fall under any of the following items.
1) Providing false information or impersonating a third party when using the Service, etc.
2) Any act that may interfere with the operation of the Service, etc., or otherwise hinder our provision of the Service, etc.
3) Any act that infringes or may infringe the rights of our company, other users, or third parties (including, but not limited to, intellectual property rights such as trademark rights, copyrights, design rights, patent rights, portrait rights, privacy rights, and publicity rights).
4) Any act that causes or has the potential to cause inconvenience, disadvantage or damage to our company, other users, or third parties.
5) Using the Service through fraudulent use of a credit card.
6) Criminal acts or acts related to crimes, such as fraud.
7) Any act that violates laws, regulations, these Terms of Use, or public order and morals.
8) Any act that interferes with the operation of our business, damages our reputation or interests, or causes damage to our company, or any act that has the potential to do so.
9) Any act of falsifying, deleting, etc. information of our company, other users, or third parties.
10) Any act of transmitting, providing, etc., or recommending harmful programs such as computer viruses.
11) Purchasing products for the purpose of reselling or making a profit.
12) Placing an order by a method other than the usual one.
13) Any other act that the Company deems inappropriate.

Article 5 Copyright 1. All copyrights, trademarks and other intellectual property rights of all content posted on this site (including but not limited to images, text, logos, videos and programs; hereinafter collectively referred to as "content") belong to our company or third parties licensed by our company. The use of the Services, etc. under these Terms of Use does not imply a transfer or license to the user of intellectual property rights belonging to our company or third parties licensed by our company.
2. Regardless of the purpose, users shall not reproduce, modify, divert, distribute, present, create, provide links to, or make secondary use of this site or the content posted on this site without the permission of our company.
3. If the user commits any of the acts set out in the preceding paragraph or any other acts prohibited by domestic or foreign copyright laws or other laws and regulations, the Company may take legal action against the user.

Article 6 Disclaimer of Liability 1. Except as otherwise provided in these Terms of Use, the Company does not guarantee the completeness, accuracy, applicability, usefulness, or reasonableness of the Service, etc. (including the information, etc. provided by the Company through the Service).
2. The Company shall not be liable for any damage suffered by users or third parties as a result of the suspension, interruption, change or termination of the Service, etc.
3. The Company shall not be liable for any damages that the User may directly or indirectly suffer in connection with the use of the Service, etc., or arising from any action taken by the Company in accordance with these Terms of Use, regardless of the content or manner of such damages, except in cases where the Company is guilty of willful misconduct or gross negligence.
4. The Company shall not be liable for any damages that a User may directly or indirectly suffer as a result of the User inputting incorrect information or information that is not up-to-date in relation to the use of the Service, etc., regardless of the content or nature of such damages.
5. The user shall be responsible for managing the "Order Confirmation" email and shipping completion email (collectively, "Order Emails") received by the user in relation to the use of this service. The Company shall not be liable for any damages that the user may suffer directly or indirectly as a result of a third party learning of the contents of the Order Email, regardless of the content or nature of such damages.
6. Our company reserves the right to suspend, discontinue, modify or terminate this service in any of the following cases. Our company shall not be liable for any damages that users may suffer directly or indirectly as a result of such suspension, discontinuance, modification or termination, regardless of the content or nature of such damages.
1) In the event of natural disasters such as fire, earthquake, flood, lightning, heavy snow, etc.
2) In the event of social unrest such as war, civil unrest, terrorism, riots, or disturbance.
3) If you do not receive proper service from the shipping company or provider contracted by our company.
4) If a technical issue arises that the Company is unable to address.
5) Any other case in which we determine it is necessary to suspend, discontinue, change or terminate the Service.
7. Even if the Company is held responsible for any reason, the Company shall not be liable for any damages incurred by the User due to special circumstances, regardless of whether such damages were foreseeable or not.

Article 7 Compensation for Damages, etc. 1. If the user violates these Terms of Use or causes damage to the Company in connection with the use of the Service, etc., the user shall compensate the Company for such damage.
2. If any problem arises between the User and a third party due to a violation of the provisions of these Terms of Use or other use of the Service, the User shall resolve such problem at his/her own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to the Company.

Article 8 Purchase of Products 1. Users can use this service to purchase products or services (collectively, "Products, etc.") from our company.
2. Users shall apply to purchase Products, etc. in accordance with the method specified by our company.
3. When the Company sends an "Order Confirmation" email stating the receipt of the order and the details of the order in response to the application in the preceding paragraph, a sales contract (hereinafter referred to as the "Sales Contract") for the products, etc. related to the application will be established between the user and the Company.
4. Notwithstanding the provisions of the preceding paragraph, if any of the following items apply or the Company determines that any of the following items apply in relation to the use of the Service, the Company may cancel or terminate this Purchase Agreement or take other appropriate measures (collectively, "Cancellation, etc."). The Company shall not guarantee or bear any responsibility for damages, losses, disadvantages, etc. arising from the Cancellation, etc. of this Purchase Agreement.
1) If it is discovered that the user has previously violated these Terms of Use.
2) If it is discovered that the user's information contains false information, errors, or omissions.
3) When the fulfillment of obligations incurred by the user is uncertain.
4) If the user engages in or is at risk of engaging in fraudulent sales (including, but not limited to, purchases for profit such as resale, and purchases while impersonating a third party; the same applies below in this paragraph), or if the user has engaged in fraudulent sales in the past.
5) If the product is sold out or cannot be procured for other reasons.
6) If a defect is found in the product and a replacement cannot be provided.
7) If a user places an order that exceeds the purchase limit separately set by our company.
8) Other cases in which cancellation, etc. is necessary.
5. In our system, the state of having products in your cart is different from the state of having the products secured. The sales contract is concluded when the user completes the payment and we send you an "Order Confirmation" email. Therefore, even if there are products in your cart, if they sell out due to a time difference, you may not be able to proceed with the payment. In that case, please delete the products from your cart. We do not guarantee or bear any responsibility for damages, losses, disadvantages, etc. caused by these reasons.

Article 9 Restrictions on Purchase Quantity 1. We may restrict the number of items that can be purchased by users, depending on the product, etc. We believe that this will provide more users with the opportunity to purchase.
2. If a user places an order for products, etc. that exceeds the limits set forth in the preceding paragraph, the Company may cancel the order, etc. The Company shall not guarantee or bear any responsibility for damages, losses, disadvantages, etc. incurred as a result of the cancellation of an order, etc.
3. The criteria for limiting purchase quantities and deciding whether to cancel an order will vary depending on the products sold, and may not be applied equally to all products.
4. We are unable to respond to or provide guidance regarding inquiries regarding restrictions on purchase quantities, detailed criteria for canceling orders, etc.
5. All orders that are cancelled pursuant to the provisions of paragraph 2 will be those made after the second order, and the order that will be confirmed will be the one with the lowest order number. Even if the user wishes to purchase the contents of the order (color, size, etc.) made after the second order, the Company will not be able to accommodate such request.

Article 10 Shipping of Products, etc. 1. We will normally ship products, etc. via Japan Post Click Post within five business days from the date of order confirmation (excluding the New Year's holidays and other long holidays).
2. The delivery date of the Products, etc. to the User may be determined at the discretion of the Company, and in principle the User cannot specify the delivery date and time.
3. The delivery address entered by the user when placing an order shall be the address where the user resides, and the Company shall not ship to an address where the delivery company cannot confirm the user's residence.
4. In cases where the user enters an address where the user's residence cannot be confirmed as the delivery address, or where the delivery of the product cannot be completed due to reasons attributable to the user, the Company will contact the user as necessary to confirm the user's address, etc. If the delivery of the product cannot be completed due to reasons attributable to the user, the order will be cancelled.
5. The User may not change the delivery address of the Products, etc. unless the User notifies the Company in accordance with the method and time specified by the Company.
6. We cannot accept combined shipping of orders placed separately by users.

Article 11 Shipping and Handling Charges <br>Product delivery is free of charge.

Article 12 Payment Method for Products 1. The amount paid by a User when purchasing a Product through this Service will be the total of the product purchase price, including consumption tax, and any associated shipping fees and other charges.
2. Payment for products purchased through this service must be made by credit card (VISA, MASTER, JCB, AMEX) in the name of the purchaser, PayPal, Amazon Pay, and smartphone payment in the name of the purchaser. Credit card payments are limited to one-time payments. If you use a debit card or other account-linked card, the purchase amount may be reflected in your account as a credit limit when the card company confirms your use. Even if the card company sends you a usage guide or usage history to confirm your use of this service, this does not mean that your order has been confirmed. Your order will be confirmed when we send you an email confirming your order. If your order has not been confirmed but you have a credit limit, we will cancel the order. It may take some time for the credit limit to be reflected in your account after cancellation.
3. We cannot accept changes to the payment method after an order has been confirmed.
4. We may limit the payment methods for some Products, etc. When a user purchases multiple Products, if the Products include a Product with limited payment methods, the payment methods will be limited to the limited methods.
5. If the user selects to pay by credit card, the payment method, etc. shall be subject to the terms of this Agreement as well as the terms of a separate agreement between the user and the credit card company. If a dispute arises between the user and a third party such as the credit card company over the credit card payment method, etc., the user shall resolve such issue at his/her own responsibility and expense and shall not cause any damage, loss, disadvantage, etc. to the Company.
6. If there is any problem with the information entered when paying by credit card, our company may withhold the shipment of the product in order to confirm the entered information. In that case, our company will ship the product as soon as we have confirmed the accuracy of the entered information.

Article 13 Return of Products, etc. 1. We do not accept any returns, refunds or exchanges of products due to the user's convenience after the order has been confirmed (size does not fit, wrong order, different from what was expected, user's circumstances, etc.), nor do we accept cancellations of orders, changes to order details (including color or size exchanges), or unilateral returns of products.
2. Our company will handle the following only if the product is damaged or defective upon arrival, or if the damage, defect, or wrong delivery is due to our company's intentional or negligent actions.
1) Only when we have no stock of the product or other item and are unable to exchange it for a new product or other item, will we return the product or other item to the user and provide a refund in the following manner.
① When a user purchases a product using a credit card
a) We will cancel the charge on your credit card.
b) If the price of a returned product, etc. has already been debited before the charge is cancelled under a) above due to factors such as the closing date of the credit card company, we will refund the amount to the user or deduct the amount from the balance used from the following month through the credit card company.
c) Notwithstanding the above a) and b), only when the Company determines that there are unavoidable circumstances that make it impossible for the Company to cancel the charge to the credit card, will the Company make a refund to an account confirmed to be in the name of the User who purchased the Product, etc.
② If the user purchases a product using cash on delivery, refunds will only be made to an account that is confirmed to be in the name of the user who ordered the product.
2) If we have the products in stock, we will exchange them for the user.
3. The returns, refunds or exchanges stipulated in the preceding paragraph will only be made in the cases where all of the following items are met.
1) Products to be returned, refunded or exchanged are unused.
2) The user must return the product and all accessories, attachments, invoices, etc. in the same condition as when they were delivered.
3) Meet any other requirements specified by our company.
4. The user must check the condition of the product when receiving the product, etc. If the user wishes to return or exchange the product, etc. due to damage, defects, or damage, defects, or incorrect delivery caused by our company's intentional or negligent acts, the user must contact us by email within 7 days of receiving the product, etc., stating the order number, name, address, and a photo of the affected area.
5. After receiving the email in the preceding paragraph, we will inform the user of the return method, etc. After we request the user to return the product, we will exchange the product for a new product in accordance with the standards in this article only if the product arrives at our company within 7 days from the date of sending the request. In this case, the user cannot change the product, color, or size to a different product.
6. Even if we receive a contact from the user within 7 days after the arrival of the product, we will not accept the return, refund or exchange of any product that falls under any of the following items.
1) Products that our company determines to be within our product standards.
2) Products, etc. used by the user.
3) Products that have been soiled or damaged due to the user's negligence.
4) Products that have been processed or customized by the user, or products that have been repaired or cleaned.
5) Products whose packaging has been soiled, damaged, lost or discarded.
7. In principle, users will use a delivery company to receive and deliver products when returning or exchanging them.
8. The product images posted on this site are samples, and the specifications may differ from the actual product. In addition, due to the nature of viewing on a computer or mobile device, the images of products, etc. may differ slightly from the actual colors depending on the user's viewing environment of this site. Our company does not treat minor differences between the colors of the images and the actual colors as defects in the products, etc.

Article 14 Disclaimer of Liability for Products <br>Except as provided in the preceding article, the Company does not guarantee or assume any responsibility for the quality, performance, compatibility with other products, or other defects of the Products, etc., sold or purchased through the Service, or for any damage, loss, disadvantage, etc., caused by these. However, this does not include cases where the Company is guilty of willful misconduct or gross negligence.

Article 15 Handling of Personal Information 1. In providing the Service, the Company will obtain the following information about the User (hereinafter collectively referred to as "Personal Information").
1) Name, postal code, address, telephone number, email address, and other information entered by the user in the input form specified by our company. However, our company outsources payment procedures to a third party, and we do not handle any of the customer's credit card information entered in the input form. If you wish to change to credit card payment or in any other case, please do not send us your credit card information. In addition, as stated in Article 12, Paragraph 3 of these Terms and Conditions, in principle we cannot accept changes to the payment method after an order has been confirmed.
2) Information automatically recorded when a user accesses this site, including the IP address used when the user accesses the Internet, browser type, version, operating system information, and other access information recorded using cookies.
2. The Company will use the personal information acquired pursuant to the preceding paragraph for the following purposes:
1) Notification of matters necessary for the operation of this site (including notifications by email and SMS).
2) Sending email newsletters.
3) Packing and shipping of products.
4) Calculation of fees and billing.
5) Responding to various inquiries, requests, etc.
6) Research and analysis of marketing data necessary for providing this service and developing our services.
3. The Company will handle any personal information acquired from users in accordance with these Terms of Use and the Personal Information Protection Act, and will implement measures to protect personal information, including information security measures, and will endeavor to correct and prevent the leakage, loss, or damage of personal information.
4. Except as provided for in these Terms of Use and the Personal Information Protection Act, we will not disclose users' personal information to third parties.
5. Contact Information Regarding Personal Information If a user has an inquiry regarding personal information, the user should contact the following address by email.
PRESEEN Inc.
Email: store@thelimely.com

Article 16 Confidentiality <br>The User shall treat as confidential any non-public information disclosed by the User in connection with the provision of the Service or this Sales Agreement at the request of the User to keep it confidential, and shall not leak or disclose such information to a third party without the Company's prior written consent.

Article 17 Prohibition of Transfer <br>The User may not transfer, pledge or otherwise dispose of any rights, obligations or status under this Sales Agreement or these Terms of Use to a third party without the prior written consent of the Company.

Article 18 Severability <br>If any part of these Terms of Use is determined to be invalid or unenforceable by law, the remainder of these Terms of Use will remain in full force and effect.

Article 19 Notification 1. In principle, communication between the Company and users regarding the use of this service will be conducted only by email (store@thelimely.com).
2. Because order confirmation emails from our company may not be displayed correctly using a mobile phone email address, users should use an address other than a mobile phone email address. Our company shall not be held liable for any damages, etc., resulting from the user's use of a mobile phone email address.

Article 20 Applicable Law and Jurisdiction The governing law of these Terms of Use and this Sales Agreement shall be the laws of Japan, and the Tokyo District Court or the Tokyo Summary Court shall be the exclusive court of first instance with respect to any disputes relating to the Service or these Terms of Use.


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