Customer Support

At THE LIMELY, we not only accept returns and exchanges, but also provide post-purchase support so that our customers can shop with peace of mind. We also respond via DM on Instagram and our official LINE.

LINE Instagram Email

Returns Policy

Please let us know your order number or the email address you used when ordering.
Regarding returns, we will send a return envelope to the shipping address. We apologize for the inconvenience, but after you receive the return envelope, we would appreciate it if you could place the item in it and post it within one week.