news

【お詫びとお知らせ】コンビニ決済に伴う発送遅延について (2025年3月15日)

平素より弊社をご利用いただき誠にありがとうございます。 この度、2025年3月10日に実施しました弊社の決済システムのアカウント変更に伴い、一部のお客様におきましてコンビニ決済の情報が正しく反映されず、発送遅延および未決済通知が誤って配信されるトラブルが発生いたしました。 該当のお客様には多大なご迷惑をおかけいたしましたことを心より深くお詫び申し上げます。 現在はシステム復旧が完了し、対象の...

Notification regarding shipping schedule

At THE LIMELY, we usually ship within 12 hours of receiving your order, but orders placed on the following dates and times will be shipped in order starting from March 1st. [Shipping change date a...

ClickPost system failure resolved (January 25, 2025)

Thank you for always using THE LIMELY. Due to a system failure at ClickPost that occurred on January 24, 2025, some customers experienced delivery delays, but the system has now been restored a...

Regarding ClickPost system failure (January 24, 2025)

Thank you for always using THE LIMELY. Currently, there is a system failure in ClickPost, which we use for delivery, and there may be delays in some delivery procedures. We sincerely apologize...

Regarding shipping during the New Year holidays (2024-2025)

[Notice regarding shipping during the New Year holidays] Thank you for your continued patronage of our store. We would like to inform you of the shipping procedures for the New Year holidays as ...